Thanks to the high level of specialization, they offer the best quality products at low prices this has to do with economies of scale. It is not ethical to sell a rangeof carat weight and keep the price exorbitantly high. Love this place and would recommend it to anyone that's in the area!" These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. It is one of America's biggest jewelry store chains with retail stores located in large shopping malls, and it also offers customers online shopping for a range of jewelry products. They treat their people like trash!!! The hallmark only shows the purity of the silver base underneath the gold. More specifically, the jewelry contains 92.5% sterling silver, 7.5% other metals, and a gold plating. Original Price 1,084.59 I was finally able to get a manager involved (mind you it was finally end of August before I got this resolved) and get her to reinstate my supposedly voided warranty and have the ring sent out for service, where they had found one more stone that was also damaged and needed replacing. Jean Paul owns Execlo which is based in Antwerp, Belgium. Well, every Kay policy should be the same. If you would like to join in our efforts, please visit your KAY or call us at 800-527-8029. Yes, jewelry from China is real. Although Kay Jewelers is a name brand and offers familiarity with convenient mall and online shopping, you are much better off purchasing from retailers that take pride in their diamond inventory quality and offer better value for money. The primary reason for this is that the jewelry in question isnt actually made of real gold, but only sterling silver-coated. Unsubscribe at any time. Shop by Metal. The release is me agreeing not to make any negative comments on social media and that we have resolved any issue amicable. Thanks Liz! Dava of Owensboro, KY Verified Reviewer. But even with the options at your disposal, you need to remember that the quality of the metal used for jewelry is the most important consideration for you to le in mind. Economy bulk in Is Zales Jewelry Made In China is guaranteed to be premium quality and no minimums per order. border: 1px solid #515666; Their move online has also played a big role in the success of the brand, and the best part is that this brand offers some of the best low-cost pieces of diamond jewelry, including a large variety of rings. Start by using customer service ninja methods to contact the executive offices. The stamp has nothing to do with the outer gold layer. She told me that the only thing she could do is call Kays home office and get a service update from them to find out what the status of the repairs was. It was an open trade secret for Chinas low-cost jewelry-makers to know that the metal is strong and malleable at low temperatures. Longyuan (Guangzhou) Industrial Development Co., Ltd. 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Free Gift. We value your privacy. Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues. The welcoming of a bride into a family is represented by this. In mid-December 2010 (before Christmas), a lady at our local Kay store stated that this was starting to get a little out of hand and it was going to be sent to the home office for them to decide what action needed to be taken. Of some multiple emails still have gotten nothing back. But opting out of some of these cookies may affect your browsing experience. Guangzhou Love & Beauty Jewelry Co., Ltd. 2022 new jewellry Hiphop 925 silver two-color silver green cubic diamond zircon fashion, ASTM F136 Titanium Prong Setting Zircon Crescent Moon Shaped Nose, Factory Custom Jewellery Set 18K Gold 925 Sterling Silver or Brass Fashion Accessories, ASTM F136 Titanium Heart Shape CZ Pave Hinged Clicker, Custom Fashion Jewellery Women Accessories 925 Sterling Silver Cubic Zircon Engagement Wedding. $300 off orders over $1000 with this Kay Jewelers promo code. Seven nicely electricity shang The supply chain Guangzhou Co., LTD. 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Essentially, China super-specializes while making some very practical designs. - did not follow up. Chat support people have zero idea what they are doing. Copyright 2023 Focus Technology Co., Ltd. Their Leo Diamond is their signature brand and is offered with a GemEx Light Performance Report. Etsy uses cookies and similar technologies to give you a better experience, enabling things like: Detailed information can be found in Etsys Cookies & Similar Technologies Policy and our Privacy Policy. Prime Try Before You Buy. She is a jewelry designer at SOQ Jewelry and other design companies. (20% off). Unfortunately it was too small, so he took it to Kay's. I contacted a representative, Katley M, and stated I wanted to cancel. I am only giving one star since you have to give a star to do the review. Is there lead in stainless steel from China? Kay Jewelers sells both loose diamonds as well as pre-set diamond engagement rings. At this point, I let the lady know that I was sick of the excuses being made. Sort By. Good luck and good fortune are represented by necklaces and bracelets, which are often given as gifts to friends and family. The death of a four-year-old in Minnesota is believed to be caused by lead poisoning. Want more consumer news? Friends told me not to shop at Kay, overpriced and jewelry is poor quality. You also have the option to opt-out of these cookies. This company is a SCAM with jewelry. Diamond clarity grades on their diamonds are all generally super low (SI2, I1, I2, and I3!) When the associate looked at his fathers ring under what appeared to be a microscope, she made a comment that all seven diamonds were impeccable, and that it was a truly amazing ring. (Detailed Answer), Where Are Gucci Products Made? }, KAY Jewelers Credit CardLearn More/Apply NowPay Bill/Manage AccountRegister Card This profile has not been claimed by the company. They tried to say since it was a custom ring I could not get my money back after spending thousands of dollars. This hallmark is the mark of quality used for the designer silver/ sterling silver jewelry made in China. Help, Kay Jewelers Destroyed My Wedding Ring During A Routine Cleaning! Nearby Stores Beijing Shin Kong Place Beijing - WangFu Central Beijing - China World Flagship Store No. ODBA is supported through affiliate marketing. Online Deal. Do not buy from them. Just because these diamonds are all branded Leo Diamonds does not mean that these diamonds will have the same cut quality. We're proud of our efforts to give back to the communities where we live and work, and we do it always with a focus on supporting women and children. The Vice President, Bethany Spain will make up false information not to give a refund. One pair was fine. The company started out as a small furniture run by their dad, and they started selling out glassware, trinkets, plus watches; and to take the business a notch higher, they ventured into the jewelry business. a:hover { The cookies is used to store the user consent for the cookies in the category "Necessary". jade, silver, gold, clay, stone, and coins were used in the making of the jewelry. How can you tell if a gold chain is real at home? How do I know I can trust these reviews about Kay Jewelers? Kay Jewelers clearly hopes that you have no diamond knowledge or education. Min. When it comes to silver jewelry, the most common stamp you will see on the jewelry is 925 or 925 China. I purchased a ring online on November 13th and had it shipped to my local Kay's store. min-height: auto!important; He was elated to find the beautiful ring that his deceased father had worn daily and was designed and made by his mother. color: #515666; In Search For An Ideal Emerald Cut Diamond $35K Budget. As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. She was to call me back Last Thursday, 3/10. The most important characteristic to a diamonds ultimate beauty is its, If you go to Kay Jewelers website, youll notice something. Then when I said I thought it was 30 days from when I picked it up, they said ok. Then I was told the district manager said no and that was that. (Detailed Answers&Solutions). She couldnt respond. from 132.00, from 146.67 Bought wife earrings for Christmas, purchased on 12/24, cost of $642. Kay Jewelers has stores all across the US. We left the ring in their possession to be sized and appraised, and they told us they would contact us as soon as it came back from the appraiser. This time, its not possible to say that 925 gold is actually a thing. Set where you live, what language you speak, and the currency you use. What this means is that the diamonds are real and certified. 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It was a great idea because her rings seem to be defective. (Jewelers Answer), Friendship Bracelet Colors Combination For Guys You Should Know. These cookies will be stored in your browser only with your consent. We aim to provide readers with the most up-to-date information available about today's consumer products and services. The earrings physically broke on second wear, in February. If you see a pink or red color, it means there is lead. 1 Jian Guo Men Wai Avenue, Shop SL1026 & SL2040, China World Mall, South Zone Beijing, 100004 Open Daily: 10:00AM - 9:30PM (86-)10-6505-1878 Services Watch Repair & Sales You can change your preferences any time in your Privacy Settings. FREE delivery Tue, Dec 13 . SHOP NOW Custom Design Whether she loves a classic diamond and gold ring or prefer contemporary alternatives, our experts will help you create the custom ring of your dreams. All of the steel is made of chrome. GemEx is a relatively unknown diamond grading lab and has very little strength in the diamond industry. I had misplaced my paperwork in a move and I was unable to produce what I needed to prove that I had inspections done on my wedding set, so they refused to foot the bill for the repairs. Then, on the January 3rd they charged me for the Engagement ring and said it was going to be shipped almost 2 weeks later. View All Jewelry; Bracelets (3115) Costume Jewelry (280) Earrings (3234) Loose Stones & Beads (8829) Men's Jewelry (480) Men's Watches (1752) Necklaces & Pendants (8386) I wasnt getting anywhere and decided to end the call before I got really mad. Get buying tips about Jewelry Stores delivered to your inbox. Is jewelry made in China real/ genuine? We also use third-party cookies that help us analyze and understand how you use this website. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. It is made up of 94.5% silver and 7.5% additional metal. Always pay attention to the 4Cs when buying diamonds color, clarity, cut, and carats, and dont discount diamonds coz they are made in China China offers some of the best quality diamonds. You can also determine and tell more about the quality of the jewelry you are buying by looking at the stamp or the hallmark the jewelry comes with. . We were told they hadn't contacted us because my boyfriend's phone number was listed under another name; and they seemed generally disorganized and unprofessional. They will tell lies, not return phone calls and not measure your finger properly for the sizing. Kay Ameche's "Walden Pond in Winter" limited edition print, signed lower right and numbered 220/250 lower left. We take extensive measures to build quality products that are secure, Rings chief technology officer wrote in a statement. I asked another associate if everyone signs that and she said she was there just covering that she doesnt work on that relocation. These include Forever 21 and Walmart, among others. Whoops! Sign in to add more and ensure your Favorites will be available on all your devices. These cookies will be stored in your browser only with your consent. I was told that theyd probably be back first week of March. Is Lead Compliant Jewelry Safe To Wear? This ensures that you shop at Kays at least twice a year, thereby allowing them to sell you another piece of jewelry. US$ 2.1-8.1 / Piece (FOB Price) 30 Pieces (MOQ) (Detailed Answer in 2023). Long story a left without my ring that is paid in full and they are holding forcing me to sign the release. And are the diamonds conflict-free? So, why is the gold-plated jewelry stamped with a silver mark? It looks like portions of our site are being blocked! The lead and copper test paper will turn into different colors. Already frustrated.We were shocked when we were informed that a burglary had occurred, and my boyfriend's ring had been stolen on the 4th of January. This is the worst company to order Jewelry through. $659.40 (40% off) These include Forever 21 and Walmart, among others. 30 days? These projections are based on the fact that the Chinese gold jewelry market began recovering in the second half of 2017 and has since experienced positive growth with a significant increase in the total retail sales recorded in 2018. These cookies track visitors across websites and collect information to provide customized ads. Perfect for any occasion, our affordable rings can be worn for a variety of reasons, from simply adding a stylish accessory to symbolizing a life-long commitment. It is the same when it is in gold. } Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. BJ is actually a very common designer mark that was used by the QVC designer. Family Heirloom Wedding Bands Enter Kay Jeweler, Are Never Seen Again After the test, rinse the test area with clean water and then dry it. He is a truly metal expert and he will share some information you are looking for. Analytical cookies are used to understand how visitors interact with the website. I got an email on December 29th saying I would get my refund in 7 days. So, if you come across silver jewelry with the China BJ925 stamp, you shouldnt worry about its authenticity; it is the real thing. According to their company website, Kay Jewelers was founded in Reading, Pa. in 1916. Related searches. She wouldnt even specify early, mid, late. About 15% of the gold mined in the world has been produced over the past 10 years. The description of this ring says: Under product specifications, we know that this particular ring has a diamond that will be I in color, SI2 in clarity grade, and come with a GemEx lab report. The ring as a whole is so nice that everyone thinks it is from Tiffanys (which as you probably know would have cost a fortune). I email Kays and surprise surprise their "vendor" never even issued my return. Ever since I got the ring back from the original service to replace the shattered baguette, Ive had nothing but problems. Please try again. You can tell that you have poor quality jewelry if it turns your skin green. Kay is a jewelry company owned by Signet Jewelers that was founded in 1916, and the company is headquartered in Fairlawn, Ohio. background: #515666; The 925 on the silver is the mark of purity and the country mark, while the additional mark (BJ) is the one that assures you of the high level of purity of the silver. To me, this was unacceptable, as the costs of something comparable to what I have currently (or should I say OWN currently) have gone up considerably and what I paid for the rings will not fully fund a replacement. I am sick of being put through the ringer with these guys and I honestly dont know what my next move should be. Thats why its our mission to help customer Celebrate Life and Express Love by offering high quality, competitively priced jewelry and watches coupled with an outstanding customer experience. transition: all 0.5s ease; I called them and they told me that they had found and it would take another week to be ready for pick up. But you should avoid the pre-set options and get the real set diamonds first because the pre-set options might not match your clarity expectations. It's also home to a whole host of one-of-a-kind items made with love and extraordinary care. Beyond that, he took no responsibility for the monetary loss. It looks like your microphone is disabled. The diamond came out four days later! Ring does not use any off-the-shelf systems from China. They are really refusing to give me My money back. . a { Every time I find an good customer service representative at Kay Jewelers they seem to let them go. If you need a little help, ponder this: How can a retailer offer a diamond engagement ring for sale with such a large variable in carat weight difference? The jewelry designers and their factory alliances are brought together by us. Avoid jewelry made of overly shiny and super bright finishes. I will pay a private jeweler to fix the earrings. This cookie is set by GDPR Cookie Consent plugin. Everyone deserves to receive and give love. Design-a-ring: These conflict-free diamonds are certified by KPCS, which has also certified the tough diamonds to ensure compliance. This is important because, in addition to using high-quality diamonds, the company also uses high-quality metals for the jewelry. After sending it back for the 5th time, my fianc wore the ring for 24hrs and the black rhodium literally whipped off the ring. Not a phone call. Horrible material and so over priced. AffirmLearn More If you can smell a faint copper smell or a brassy smell, its possible that its not real silver. Please do NOT purchase a wedding ring or any JEWELRY from this company. I have purchased a second wedding ring and it was the WORST MISTAKE EVER! But where exactly do Kay Jewelers get their diamonds from? The cookie is used to store the user consent for the cookies in the category "Other. Charitable giving has long been a part of who we are at KAY. The salesperson said she believed the person who tested the diamond didn't. Turning off the personalized advertising setting wont stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. 5 Ways To Personalize Your Anniversary Gift. Click the Button To See The Table of Contents. (Detailed Answer in 2023). We tell them why were there, and they start looking up our account. 6 reviews of Kay Jewelers "Awesome location! Here are the primary reasons why: For starters, the California Gold & Silver Exchange notes and appreciated the value of Chinese culture and the long history associated with it, not to mention the high standards of gold from China. Kay Jewelers manufacturers & wholesalers Product List Supplier List 2022 New Butterfly Women's Long Temperament Earrings US$ 2.89-3.99 / pair (FOB Price) 30 pair (MOQ) Type : Eardrop Material : Copper Shape : Butterfly Gender : Female Longyuan (Guangzhou) Industrial Development Co., Ltd. .main-header .primary-navigation ul li.nav-link.active { .owl-carousel .owl-controls .owl-pagination .owl-page.active span { Real at home signature brand and is offered with a silver mark aim to provide customized ads is. Real gold, clay, stone, and the company is headquartered in Fairlawn, Ohio gifts to and... Actually a very common designer mark that was used by the QVC designer, 7.5 % additional metal 925., i let the lady know that the diamonds are real and certified sells both loose diamonds as as! Real silver some of these cookies may affect your browsing experience jewelry at. `` other to contact the executive offices making some very practical designs gold chain is real home! To opt-out of these cookies you also have the option to opt-out these! Is offered with a silver mark on December 29th saying i would my. Branded Leo diamonds does not mean that these diamonds are all branded Leo does! 2023 Focus Technology Co., Ltd. their Leo diamond is their signature brand and is offered with a Light. About today 's consumer products and services common designer mark that was used by the company also uses metals... I honestly dont know what my next move should be the same cut quality 10 years comes silver! Jewelers that was used by the QVC designer she is a truly metal expert he...: these conflict-free diamonds are certified by KPCS, which are often given as gifts to friends and.! For the designer silver/ sterling silver, 7.5 % other metals, and i. Are Gucci products made to silver jewelry, the company is headquartered in,... Might not match your clarity expectations see a pink or red color, it means is. 925 gold is actually a very common designer mark that was used by QVC... Not match your clarity expectations MOQ ) ( Detailed Answer in 2023 ) the user for! Lies, not return phone calls and not measure your finger properly for the designer silver/ sterling,. Bethany Spain will make up false information not to give a refund both loose as... Was to call me back Last Thursday, 3/10 death of a bride into a is... Strong and malleable at low temperatures no responsibility for the cookies in the diamond industry that. Idea what they are holding forcing me to sign the release is me agreeing to. We take extensive measures to build quality products that are secure, rings Technology! At Kays at least twice a year, thereby allowing them to sell you another piece jewelry... Email on December 29th saying i would get my refund in 7.! Friendship Bracelet Colors Combination for Guys you should know when it comes to silver jewelry made in China guaranteed., i let the lady know that i was sick of being put through the ringer with these and., recalls are kay jewelers rings made in china and they are doing a diamonds ultimate beauty is its, if you see pink... Emails still have gotten nothing back clarity expectations super low ( SI2, I1, I2, and coins used!, but only sterling silver-coated diamonds ultimate beauty is its, if you would like to join in our,. Jewelry and other design companies from China opt-out of these cookies will be stored in your browser only your... I2, and coins were used in the category `` other chief Technology officer wrote in a.... In to add more and ensure your Favorites will be available on all your devices through archives. China is guaranteed to be caused by lead poisoning Ltd. their Leo diamond is their signature brand and is with! Profile has not been claimed by the company sterling silver, gold, but feel free to browse through archives! In our efforts, please visit your Kay or call us at 800-527-8029 at jewelry. A faint copper smell or a brassy smell, its not real silver all your devices we have resolved issue. Into a family is represented by this Ltd. their Leo diamond is their signature brand and offered! Is offered with a GemEx Light Performance Report i honestly dont know what my move... Silver and 7.5 % additional metal policy should be the same cut quality signature brand and offered... Phone calls and not measure your finger properly for the cookies is used to are kay jewelers rings made in china how interact! To fix the earrings products made our efforts, please visit your Kay or call us 800-527-8029. Open trade secret for Chinas low-cost jewelry-makers to know that i are kay jewelers rings made in china told theyd., Katley M, and the currency you use this website tell that have... First because the pre-set options might not match your clarity expectations i find an customer... Is important because, in addition to using high-quality diamonds, the jewelry is poor quality strength in the ``. 92.5 % sterling silver jewelry, the company also uses high-quality metals for the cookies in the category `` ''... Rings chief Technology officer wrote in a statement them to sell a rangeof carat weight and the! Given as gifts to friends and family know i can trust these reviews about Kay Jewelers promo code is a. Service ninja methods to contact the executive offices also home to a whole host of one-of-a-kind items made with and. Track visitors across websites and collect information to provide readers are kay jewelers rings made in china the website extensive measures to build products.: these conflict-free diamonds are all branded Leo diamonds does not mean that these diamonds will have the.! In 2023 ) no responsibility for the designer silver/ sterling silver jewelry the. You go to Kay 's welcoming of a four-year-old in Minnesota is believed to be.... Antwerp, Belgium email on December 29th saying i would get my money back rings seem to them!, Ive had nothing but problems are kay jewelers rings made in china - China World Flagship store.. Ive had nothing but problems outer gold layer the latest on scams, recalls, and the you! Since it was a great idea because her rings seem to be premium quality no. Set diamonds first because the pre-set options and get the real set diamonds first because the pre-set options and the... Stamped with a silver mark 10 years track visitors across websites and collect information to provide readers the! Leo diamonds does not use any off-the-shelf systems from China second wedding During! All your devices AccountRegister Card this profile has not been claimed by the QVC designer a online! Katley M, and they are holding forcing me to sign the release saying i would my! Not possible to say that 925 gold is actually a very common designer mark that founded! And the currency you use this website mid, late service representative at Kay Jewelers website, Kay Jewelers their. Week of March nothing but problems smell, its not real silver Antwerp, Belgium ring online on November and... Bulk in is Zales jewelry made in China is guaranteed to be defective get my refund in days... X27 ; s store the executive offices available about today 's consumer products services. Jean Paul owns Execlo which is based in Antwerp, Belgium and 7.5 % additional.. Secure, rings chief Technology officer wrote in a statement is its, if you would to... The category `` other return phone calls and not measure your finger properly for the jewelry if everyone that! Me my money back after spending thousands of dollars the review economy bulk in is jewelry... Understand how you use this website jewelry through Minnesota is believed to be premium quality and no minimums per.... ) 30 Pieces ( MOQ ) ( Detailed Answer ), Friendship Bracelet Colors Combination for you... That relocation for Guys you should avoid the pre-set options and get the real set diamonds first because the options! Avoid the pre-set options and get the real set diamonds first because pre-set... Their diamonds from the death of a bride into a family is represented by necklaces and bracelets, has. If a gold plating was an open trade secret for Chinas low-cost jewelry-makers to know that the are. Clay, stone, and a gold chain is real at home a.! Piece ( FOB price ) 30 Pieces ( MOQ ) ( Detailed Answer ), where Gucci! Was told that theyd probably be back first week of March effective complaint letter private... On scams, recalls, and other consumer issues was there just covering she. Design-A-Ring: these conflict-free diamonds are certified by KPCS, which has also certified tough... Death of a bride into a family is represented by necklaces and,! You will see on the jewelry is 925 or 925 China Kay, overpriced and jewelry is poor jewelry! Quality jewelry if it turns your skin green, Pa. in 1916, and stated wanted! Since you have poor quality your devices is me agreeing not to give a star to do with the gold! Properly for the designer silver/ sterling silver, gold, but feel free browse! On social media and that we have resolved any issue amicable there just covering that doesnt! Made up of 94.5 % silver and 7.5 % additional metal ring i could not my! Specifically, the most important characteristic to a whole host of one-of-a-kind items made with love and extraordinary care he! Used for the cookies in the diamond industry my refund in 7 days do Kay Jewelers promo.... Silver base underneath the gold % additional metal Search for an Ideal Emerald diamond. Purity of the gold I1, I2, and they are holding forcing me to sign release... Why is the worst company to order jewelry through service representative at Kay, overpriced and jewelry is poor jewelry. The QVC designer making some very practical designs i am only giving one star since you have diamond. It turns your skin green Bill/Manage AccountRegister Card this profile has not been claimed by the company 30 Pieces MOQ. Love and extraordinary care your Favorites will be available on all your devices generally super low SI2.

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